TERMS OF SERVICE

Appointments

Preparation for Your Appointment:

  • Please refrain from wearing any eye makeup or using an eyelash curler prior to your appointment. Cleaner eyelashes ensure better and more lasting results.
  • Arrive at least 5 minutes early to allow for a smooth start to your session.

Health and Safety:

  • If you exhibit cold or flu symptoms, please stay at home and inform us as soon as possible to cancel or reschedule your appointment.
  • Inform us in advance of any allergies to ensure your safety and comfort.

Payment Options

Payments for our services can be made through the following methods:

  • Bank transfer
  • Cash
  • Online via Stripe or PayPal
  • Card payment on the day of the appointment

Refund and Rescheduling Policy

Cancellation or Rescheduling:

  • Deposits are non-refundable.
  • Cancellations or rescheduling requests made less than 24 hours before the confirmed booking time cannot be accommodated.

No-Show Policy:

  • Deposits will not be refunded for no-shows.
  • Failure to arrive for your appointment without prior notice may impact your ability to book future services.

Late Arrivals:

  • Arriving more than 15 minutes late may limit our ability to offer the full service.
  • Late arrivals may result in the loss of your deposit and the inability to perform the scheduled service.

We request that clients communicate any changes at their earliest convenience. Your understanding and cooperation are greatly appreciated.

Visit Information

Upon Arrival:

  • Please send a short message upon your arrival.

Parking:

  • We offer three visitor parking spaces. Additionally, there are numerous paid parking spots nearby for overflow.

ONLINE BOOKING